Refund & Cancellation Policy
Last updated September 24, 2026
Cancelling
You can cancel Pro at any time. You keep Pro until the end of the month you already paid for, then your account returns to the Free plan. Nothing is deleted: records over the Free limits stay visible, but you can't add new customers or active quotes beyond the limits.
Refunds
- First payment: if Pro isn't right for you, ask within 14 days for a full refund. A full refund ends your Pro subscription straight away.
- Renewals: not refunded for partial months; cancel before the renewal date to avoid the next charge.
- Charged in error or double-charged: always refunded.
How to ask
Refunds are processed by our payment provider and reseller, Paddle. You can request one at paddle.net or email josephine.laurente0@gmail.com from your account email. We reply within 3 business days.